Faults

Solutions

Unable to pair up with other devices

1. Check whether the speaker is still in the process of search or switch it off and then on.
2. There are too many Bluetooth devices in the proximity that cause difficulty in connection. Please turn them off.

The sound is rather low or distorted

1. Check the Bluetooth device’s volume and then adjust it to a proper level.
2. Recharge the battery

The music stops from time to time

1. Check whether the speaker’s effective transmission range is exceeded or there is an obstacle standing between the speaker and other Bluetooth devices.

The Bluetooth indicator remains off

1. It suggests the battery power drops quite low and retry once being recharged.
2. Turn it on again.