Description

With a robust presence across 20 provinces and over 800 retail stores, this retail business excels in maintenance services for mobile devices. Established through years of dedicated efforts, the company has built a comprehensive sales and service network, ensuring customers receive exceptional support. As of July 2010, a professional after-sales service network was developed, featuring 136 dedicated maintenance facilities. The company has established strong partnerships with major telecom operators, including China Mobile, China Telecom, and China Unicom, guaranteeing a reliable service experience.

In collaboration with over 40 renowned handset manufacturers, such as Nokia, Motorola, Sony Ericsson, and Samsung, the business holds the highest level of qualification authentication for authorized maintenance. A mature after-sales management team, supported by a specialized training institution, ensures that the staff is well-equipped to meet customer needs. The company prides itself on its standardized management system, which includes a call center and real-time online data management, all aimed at enhancing service quality and customer satisfaction.

Specifications